Chatra is a provider that gives you what you need to increase your sales by adding a personal touch to your services and products. They not only offer live chat, but they offer offline messaging that you can take advantage of as well. When you customers submit questions through the chat form the Chatra platform will store their e-mail for future marketing efforts. Chatra also offers services that can help you avoid shopping car abandonment. When customers place items in their cart they will be sent an automatic message asking them if they need help with anything else. This simple message could be the difference between a sale and an abandonment.