Gorgias - Useful Shopify Tools

Gorgias is a live chat desk and a customer support service for Shopify and Shopify plus online stores. 

Thanks to this online tool, e-commerce business on the Shopify platform can have all of their customer support all in one place. The customer support team can have on one place all requests from their live chat, email, social media, and phone. That way, it is much easier to respond faster to customer requests, as well as to edit orders, grant loyalty points, and so on. 

Gorgias users can take advantage of the offered templates, macros, rule, and various automation to cut the support time. That way, the customer support can have a breather by optimizing part of their workflow and making the entire process more efficient.

This service is mainly used by eCommerce companies and B2C companies that rely a lot on providing great customer support.